South Africa
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Contact Us

Ocean Direct

0860 33 33 74

Customer Care

Do you have a query / complaint / compliment?
Call our national customer care centre.

Ocean Basket Central HO
Tel +27 (0) 11 655 1300
Fax +27 (0) 11 312 0603

Durban HO
Tel +27 (0) 31 569 5871
Fax +27 (0) 31 569 5873

Cape Town HO
Tel +27 (0) 21 514 3780
Fax +27 (0) 21 514 3794

Lets Chat - We want your feedback

Do you have a general enquiry, suggestion or something you would like to share with us other than a complaint or compliment? Then please use the form below.


Let us know which Ocean Basket stores can improve their service and which Ocean Basket stores are delivering the best service. We appreciate your feedback, the good and the bad. Please give us 72hrs to respond so we can make sure we have all our facts straight. Please note that our Customer Care Division is not available on Public Holidays or Weekends.

Compliment Complaint


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